for leaders

As an administrator, you are aware of the nearly two-year process Bon Secours has undertaken to build the best possible electronic medical records system through ConnectCare powered by Epic, a company with 30-plus years in the medical software industry.

To ensure that you and your department are fully prepared to transition into ConnectCare use, this area of the Web site has been dedicated to answering your questions and providing resources specific to your needs.

Your engagement with ConnectCare is essential to the success of this new initative and the powerful impact it can have on our entire health system. 

How do I register my department employees in ConnectCare classes?

BSHR is handling ConnectCare registrations through a centralized process. All employees should speak with their manager regarding registration. Managers should work directly with the ConnectCare training lead, Kris Newton, to register for assigned classes. Any changes to classes should be handled by the manager, who will complete a class change request form and send it to BSHR_ConnectCareTraining@bshsi.org.

Our patients are receiving world class outcomes and more focused care.
Darlene Stephenson
Vice President of Operations
Mary Immaculate Hospital

Our staff now has the flexibility to access and respond to diverse patient needs in real time.
Jeff Doucette
VP of Emergency Services/Chief Nursing Administrator
Mary Immaculate Hospital

Bon Secours is very excited to bring ConnectCare to our hospitals in Hampton Roads. Electronic medical records will enable us to fulfill our vision as the top-tier health care system in the Mid-Atlantic.

ConnectCare is vital to our efforts to work smarter to provide better, more cost effective care. With this technology, we will streamline care to allow our staff to focus on patient care. More time to engage with patients will lead to improved clinical outcomes.

This is the key to service excellence – partnering with our patients in their health and healing.

Sincerely,
Michael K. Kerner, CEO
Bon Secours Hampton Roads
Sisters of Bon Secours USA|Bon Secours International|Bon Secours Health System