patient talking points

As you talk with patients, we want you to do so with full knowledge and understanding of the benefits of our new electronic medical records system. 

Bon Secours ConnectCare is an integrated clinical information system that makes it possible to link all clinical information in one record. It provides access to evidence-based clinical practices and information that supports the BSHSI clinical transformation initiative to deliver clinical excellence and extraordinary care. 

ConnectCare is the engine for achieving this clinical transformation across BSHSI. It is the coming together of new ways of caring for our patients with the power of an advanced electronic health record (EHR). 

benefits of our ConnectCare system include: 

  • One Patient. One Record. Accessibility 24/7, no matter where you are.
  • Patients will be able to view components of their medical records, receive the results of their labs and X-rays, and communicate with their physician and healthcare providers, all on-line.
  • It will reduce medication errors with improved accuracy and legibility, and drug interaction alerts, supporting our commitment to deliver safe, appropriate care.
  • Information about specific patient needs and expectations are part of the medical record, so that staff can assess and respond to unique patient expectations.
  • Reduces duplicate tests and procedures.
  • System provides ability to link all parts of the hospital stay for a sustained continuum of care.
  • Process is more streamlined with fewer necessary phone calls and better communication and information.
  • Faster, better, and more comprehensive information allows earlier diagnosis/treatment resulting in shorter lengths of stay.

Need a flyer or print-out of these talking points? Download the Patient Talking Points (.pdf) document here

Bon Secours is very excited to bring ConnectCare to our hospitals in Hampton Roads. Electronic medical records will enable us to fulfill our vision as the top-tier health care system in the Mid-Atlantic.

ConnectCare is vital to our efforts to work smarter to provide better, more cost effective care. With this technology, we will streamline care to allow our staff to focus on patient care. More time to engage with patients will lead to improved clinical outcomes.

This is the key to service excellence – partnering with our patients in their health and healing.

Sincerely,
Michael K. Kerner, CEO
Bon Secours Hampton Roads
Sisters of Bon Secours USA|Bon Secours International|Bon Secours Health System