patient talking points

As you talk with patients, we want you to do so with full knowledge and understanding of the benefits of our new electronic medical records system. 

Bon Secours ConnectCare is an integrated clinical information system that makes it possible to link all clinical information in one record. It provides access to evidence-based clinical practices and information that supports the BSHSI clinical transformation initiative to deliver clinical excellence and extraordinary care. 

ConnectCare is the engine for achieving this clinical transformation across BSHSI. It is the coming together of new ways of caring for our patients with the power of an advanced electronic health record (EHR). 

benefits of our ConnectCare system include: 

  • One Patient. One Record. Accessibility 24/7, no matter where you are.
  • Patients will be able to view components of their medical records, receive the results of their labs and X-rays, and communicate with their physician and healthcare providers, all on-line.
  • It will reduce medication errors with improved accuracy and legibility, and drug interaction alerts, supporting our commitment to deliver safe, appropriate care.
  • Information about specific patient needs and expectations are part of the medical record, so that staff can assess and respond to unique patient expectations.
  • Reduces duplicate tests and procedures.
  • System provides ability to link all parts of the hospital stay for a sustained continuum of care.
  • Process is more streamlined with fewer necessary phone calls and better communication and information.
  • Faster, better, and more comprehensive information allows earlier diagnosis/treatment resulting in shorter lengths of stay.

Need a flyer or print-out of these talking points? Download the Patient Talking Points (.pdf) document here

find the training center

Bon Secours Training Center
700 Independence Pkwy.
Suite 400
Chesapeake, VA 23320
View map & directions.

have a question? contact us!

Training Problem?

For issues registering employees and staff, email our coordinator or call us at (757) 391-7440.

For problems with physician registration, call the hotline at 1 (866) 917-2747.

Need Tech Support?

Call our 24/7 Physician Support Line at (757) 215-3555.

General Questions?

Reach out to our designated ConnectCare reps:

Cindy Hicks, HSR
(757) 870-0806
James Sammons, MD
(757) 886-6756

Sisters of Bon Secours USA|Bon Secours International|Bon Secours Health System