You have questions — we have answers
As a Bon Secours Mary Immaculate employee or leader, you no doubt have questions. Below are some of the more frequently asked questions for leaders and employees. Below are highlights of some of the top questions with responses.
Where is the training for Mary Immaculate?
Classes for employees are held at our ConnectCare training resource center located at 700 Independence Parkway, Suite 400 in Chesapeake, Virginia at the Battlefield Corporate Park. (View map and directions.) For questions about training Leaders should call the center at (757) 391-7440. Learn more about our training center.
Is online learning available for Mary Immaculate staff and physicians?
Online learning is a required part of training for ConnectCare. Modules will be assigned on HealthStream, and they must be completed prior to classroom training. Our goal is a comprehensive learning experience for employees.
How should I schedule training for Mary Immaculate staff?
Staff is assigned classes in HealthStream based on their roles, that is the work they do on a regular basis. Leaders will create the schedule for their teams working with a registrar.
When does ConnectCare go-live at Mary Immaculate?
We are scheduled to "flip-the-switch" at Mary Immaculate at 2 a.m. on April 29, 2012.
What happens the day the system goes live?
First, know that there will be practice runs prior to the actual go-live. On the date the system switch is flipped on, there will be resources available in every unit on every floor to help staff and physicians.
What if I forget what I learn between the time I attend class and the time the system goes live?
There is a practice system available to every employee once he or she
attends training. There will be ample time to practice the skills you
learn during training with a program called the "Sandbox."
Most employees will benefit from at least two hours of practice time in
the sandbox, which is available on facility computers, but not from
your home. It will be important that everyone practice on a regular
basis each week. Unit/Departmental-based simulation exercises also will
be conducted in October.
Remember too that there will be Super Users who will be available to
assist you on your unit during practice sessions and throughout the
go-live process.
Why is there a competency assessment?
Since the ConnectCare system will replace all documentation and affect every aspect of care delivery, it is critical that every employee know the system and can use it. The training will prepare teams for the assessment and Trainers will assist employees with any areas of concern.
Still have questions?
Visit the Contact Us section to determine the best member of the ConnectCare team to contact.
