contact us

The ConnectCare team is committed to accelerating your success by sharing the information, resources and knowledge you need. Our experts are available to assist you with scheduling your training, technical support, and any general questions or concerns you may have.

for employees and staff leaders

To sign up for classes, proficiencies and charting tools, speak with a ConnectCare training registrar at (757) 391-7440 or email BSHR_ConnectCareTraining@bshsi.org.

for physicians

Physicians with questions about training can contact our physician training hotline at 1 (866) 917-2747. During Go-Live, contact our 24/7 physician support line at (757) 215-3555 for help with on-line training, practice area access and charting tools. 

For other general concerns, ideas or comments, please contact our ConnectCare team representatives:

Cindy Hicks
Hospital Services Representative
(757) 870-0806
Cindy_Hicks@bshsi.org

James Sammons, MD
Vice President of Medical Affairs
(757) 886-6756
James_Sammons@bshsi.org

ConnectCare Training Center

Bon Secours ConnectCare Training Center
700 Independence Parkway, Suite 400
Chesapeake, VA 23320
(757) 391-7440
View map and directions.

find the training center

Bon Secours Training Center
700 Independence Pkwy.
Suite 400
Chesapeake, VA 23320
View map & directions.

have a question? contact us!

Training Problem?

For issues registering employees and staff, email our coordinator or call us at (757) 391-7440.

For problems with physician registration, call the hotline at 1 (866) 917-2747.

Need Tech Support?

Call our 24/7 Physician Support Line at (757) 215-3555.

General Questions?

Reach out to our designated ConnectCare reps:

Cindy Hicks, HSR
(757) 870-0806
James Sammons, MD
(757) 886-6756

Sisters of Bon Secours USA|Bon Secours International|Bon Secours Health System