ask a ConnectCare expert

Contact us for information about ConnectCare training or support, to share a WOW story, or to voice any concerns you may have about implementation. 

Complete the email form below. A Bon Secours ConnectCare team member will contact you within 2-3 business days.

For technical support our 24/7 physician support line is (757) 215-3555. 

Please visit our contact page for a list of ConnectCare contacts. If you're unsure where to direct your question, the numbers below give will you access to someone who can help Monday through Friday.

If you have questions about staff training: (757) 391-7440
If you have questions about physician training: 1 (866) 917-2747
If you have general questions about ConnectCare: (757) 870-0806 or (757) 886-6756

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find the training center

Bon Secours Training Center
700 Independence Pkwy.
Suite 400
Chesapeake, VA 23320
View map & directions.

have a question? contact us!

Training Problem?

For issues registering employees and staff, email our coordinator or call us at (757) 391-7440.

For problems with physician registration, call the hotline at 1 (866) 917-2747.

Need Tech Support?

Call our 24/7 Physician Support Line at (757) 215-3555.

General Questions?

Reach out to our designated ConnectCare reps:

Cindy Hicks, HSR
(757) 870-0806
James Sammons, MD
(757) 886-6756

Sisters of Bon Secours USA|Bon Secours International|Bon Secours Health System