a variety of resources - at your fingertips

Save time on sharing ConnectCare information and print these resources in advance. Everyone should be familiar with the information contained in the general ConnectCare brochures, training center fact sheet, and community talking points.

ConnectCare Brochure
What it is:
A brief overview of the big, ConnectCare picture. 

ConnectCare Fact Sheet
What it is:
A general explanation of ConnectCare.

Training Center Information
What it is:
This fact sheet contains important information for staff and employees about the training facility.

Reference Materials

Navigation Chart for Mary Immaculate Hospital
What it is: A one-page overview with key dates leading up to the go-live on April 29.

Pocket Guide for Employees
What it is:
Frequently asked questions and information about training for employees.

Pocket Guide for Physicians
What it is:
Frequently asked questions and information about training for physicians.

Revenue Cycle Connectionary Terms
What it is:
A list of revenue cycle ConnectCare "Connectionary" terms that you may run into.

For the Community

ConnectCare Talking Points
What it is:
This document outlines the reasoning behind our implementation of ConnectCare.

Patient Brochure
What it is:
  A brochure designed to help educate patients about the benefits of electronic health records and the ConnectCare transition.

Physician Agreements

Physician Office Practice Access Agreement
What it is: A practice's access to and use of Bon Secours software is subject to the terms and conditions of this agreement and all attachments. 

Confidentiality and Security Agreement
What it is: This agreement form confirms that physicians will act within the Bon Secours guidelines to safeguard and protect sensitive data. 

 

find the training center

Bon Secours Training Center
700 Independence Pkwy.
Suite 400
Chesapeake, VA 23320
View map & directions.

have a question? contact us!

Training Problem?

For issues registering employees and staff, email our coordinator or call us at (757) 391-7440.

For problems with physician registration, call the hotline at 1 (866) 917-2747.

Need Tech Support?

Call our 24/7 Physician Support Line at (757) 215-3555.

General Questions?

Reach out to our designated ConnectCare reps:

Cindy Hicks, HSR
(757) 870-0806
James Sammons, MD
(757) 886-6756

Sisters of Bon Secours USA|Bon Secours International|Bon Secours Health System